Our Team Reward Travel
a division of Kay Humphries Travel
Our Why
Reward Travel, a division of Kay Humphries Travel – We are your Waikato, New Zealand, based travel broker professionals. We specialise in organising and coordinating your personalised travel to ensure you always have an awesome time. We’re here to help, whether you are a business traveller or about to experience a long awaited dream holiday.
We can offer you the best advice – from the best times to travel, to your needs on arrival. We can organise it all for you so all you need to do is have the time of your life on your holiday.
Who We Are
Nev and Kay founded the Kay Humphries Travel in 2002, starting from their dining room with a shared passion for travel and a dedication to exceptional client service. Since then, the company has gone from strength to strength, growing steadily while staying true to its core values.
Their commitment to exceeding client expectations has been the driving force behind their success, and they’re incredibly proud—not only of how far the business has come, but also of the outstanding team that has helped make it all possible.
KAY HUMPHRIES
I have been selling travel for over 26 years – travel is my passion and I love designing holidays for our clients and helping to make their dreams a reality. Everyone has differe...Read More
KAY HUMPHRIES
I have been selling travel for over 26 years – travel is my passion and I love designing holidays for our clients and helping to make their dreams a reality. Everyone has different needs when travelling, I have the complete faith that our team has the experience and knowledge to ensure your experience is all that you want it to be and more.
In the last 18 months I have been lucky enough to travel on the Rocky Mountaineer through the Canadian Rockies, drive a Mustang from the Grand Canyon to Las Vegas and on to San Francisco, spent a week exploring Vietnam, took the family to Singapore and Bali, enjoyed a special “top ten awards” trip to Fiji and then had an amazing time in Japan – so many awesome experiences!! I love my job!!
I am really proud of my achievements over the last 12 months – top ten broker for The Travel Brokers and recently named as a finalist for New Zealand Travel Broker of the Year.
Want to find out why people keep coming back to me year after year to look after their travel needs? Get in touch now.
GAY MATHIS
After my youngest started school, I started in the travel industry, where I’ve been passionately working for almost 12 years. Originally from Canada, my love for travel has alway...Read More
GAY MATHIS
After my youngest started school, I started in the travel industry, where I’ve been passionately working for almost 12 years. Originally from Canada, my love for travel has always been a part of my life, and now I enjoy turning our clients' travel dreams into reality. My adventures have taken me to Mexico, Barbados, the USA, Canada, Fiji, Rarotonga, Tahiti, Vietnam, Hong Kong, Singapore, Thailand, Australia, and Europe, where I met my husband during a Contiki tour and eventually settled in New Zealand.
After spending years on the farm while the kids were young, I sought a new path that allowed me to stay close to home. Now that our three children are grown and independent, I continue to help on the farm, especially with rearing the calves. My passion for travel remains strong, and I thrive on helping clients with everything from quick getaways to elaborate 6-week European tours. The most rewarding part of my job is seeing our clients' photos and hearing their stories about the incredible experiences they’ve had.
NICKY CROCKER
I joined the team in June 2023, bringing with me a strong background in retail and hospitality, where customer service has always been second nature. Having spent five years in Mel...Read More
NICKY CROCKER
I joined the team in June 2023, bringing with me a strong background in retail and hospitality, where customer service has always been second nature. Having spent five years in Melbourne during my twenties, I developed a deep passion for exploring new cultures, cuisines, and destinations.
Travelling has been a significant learning experience for me, and I am grateful for Kay and Gay’s extensive knowledge and patience. Although my travels haven't been as extensive as some of my colleagues, I’ve already enjoyed a cruise and trips to Fiji,Bali,and most recently Nevada in the US, with many more destinations on my bucket list.
I am dedicated to delivering exceptional customer service and am committed to meeting your needs and finding the information you seek. I look forward to working with you and helping turn your travel dreams into reality.
MOLLY SOUTHCOMBE
Growing up with both of my parents working in the travel industry, I had the incredible opportunity to explore various countries alongside them. Each new destination deepened my fa...Read More
MOLLY SOUTHCOMBE
Growing up with both of my parents working in the travel industry, I had the incredible opportunity to explore various countries alongside them. Each new destination deepened my fascination with diverse cultures, traditions, and lifestyles. After school, I worked in retail and saved hard until I embarked on a five-month adventure through Asia and Europe.
While travelling, I spent a month in Malta, took a G Adventures tour from Thailand through Cambodia to Vietnam, explored Sweden and Denmark, joined a Contiki trip across Europe, and spent a few weeks catching up with friends in Hungary.
I started in the industry at the beginning of 2023, and was thrilled to join the team here in November 2023. I’ve greatly enjoyed helping to plan your fantastic trips and expanding my knowledge of the world's wonders. I look forward to continuing to assist you in turning your travel dreams into reality and ensuring your experiences are as smooth and enjoyable as possible, so you can focus on creating unforgettable memories!
NEVILLE HUMPHRIES
Nev’s main role is processing and packaging documents as well as trying to keep the girls inline. As he is currently the only male member of the team this can be a challenge.
NEVILLE HUMPHRIES
Nev’s main role is processing and packaging documents as well as trying to keep the girls inline. As he is currently the only male member of the team this can be a challenge.
Cody
Cody is the office dog – doesn’t generally do a lot but definitely increases the “cuteness” level in the office. Loves hanging out with the team and runs on the beach.
Cody
Cody is the office dog – doesn’t generally do a lot but definitely increases the “cuteness” level in the office. Loves hanging out with the team and runs on the beach.







